Memory Tree

Privacy Policy

Last updated: May 20, 2026

Memory Tree is a private family journal app. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you use Memory Tree, we may collect and store the following information:

• Account information, such as your email address and authentication identifier.
• Timeline information, such as timeline names, birth years, shared timeline settings, and local nicknames.
• User content, such as memory bullets, essays, photos, voice recordings, transcriptions, and AI-organized memory previews.
• Invite information, such as invite codes and recipient email addresses when you choose to send an invitation.
• Technical information needed to sync, secure, and operate the app.

How we use information

We use information to provide core app functionality, including account sign-in, timeline sync, photo storage, invitations, AI search, voice transcription, memory organization, export, and customer support.

Photos, audio, and family memories

Your photos, audio recordings, and written memories are used to display and sync your timelines. Voice recordings may be processed to generate transcriptions and suggested year cards. Photos may be cached on your device to improve loading speed and offline viewing.

AI features

Memory Tree uses server-side AI services to power search, transcription, and memory organization. Relevant memory text, voice input, and related context may be sent to AI providers only to provide the feature you requested. API keys are stored server-side, not in the app.

Sharing

You can choose to share timelines with family members. Shared timelines may be visible to invited members according to the sharing settings in the app. We do not sell your personal information.

Service providers

Memory Tree uses service providers for authentication, database sync, file storage, email delivery, AI features, and privacy-conscious analytics. These providers process information only as needed to operate and improve the app and website.

Analytics

We use PostHog analytics to understand basic app and website activity, such as app opens, screen names, website page visits, referrers, and support link clicks. We do not send your private memory text, photos, audio, invite tokens, authentication codes, or passwords to analytics.

Tracking and advertising

Memory Tree does not use third-party advertising and does not track you across apps or websites for advertising purposes.

Data retention and deletion

Your account and content are kept while your account is active. You may delete memories in the app. If you want to request account deletion or data removal, contact us at [email protected].

Children and family use

Memory Tree may be used by adults to create and manage timelines for family members, including children. The app is intended for family journaling and private memory keeping.

Security

We use reasonable technical and organizational measures to protect your information. No online service can guarantee perfect security, so please use a strong password and only share timelines with people you trust.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and may provide additional notice in the app or on this website.

Contact

If you have questions about this Privacy Policy, contact us at [email protected].