Support

How can we help?

For account help, timeline sharing, photo uploads, voice transcription, or App Store review questions, contact Memory Tree support.

Email support Read FAQ

Common support topics

Signing in or confirming your email
Inviting a family member to a shared timeline
Managing shared or private timelines
Uploading or downloading photos
Voice recording, transcription, and AI memory organization
Deleting memories or requesting account deletion

Account deletion

You can request account deletion by emailing [email protected] from the email address associated with your account. We may ask for confirmation before deleting account data.